vs74 Privacy Policy — Your Information Is Our Responsibility

vs74 collects only the information that is necessary to provide services, verify identity, and complete secure transactions. We collect data according to the categories listed below.

A. Information Provided Directly (at Registration)

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Valid email address
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)
• Preferred language and currency (BDT / Taka)

B. Automatically Collected Information

• IP address and device identifiers
• Browser type and version
• Operating system
• Time spent on the site and information about pages visited (log data)
• Referral source (which page you came from to reach the site)

C. Transaction-Related Information

• Deposit and withdrawal amounts and timestamps
• Partial payment method identifiers (full account numbers are not stored)
• Records of bonus usage and wagering activity
• Betting history

D. Information Obtained from Support Contacts

• Messages and inquiries submitted via live chat
• Questions and complaints sent by email
• Complaint resolution records

vs74 uses your information only for the legitimate purposes listed below. No information is processed without your consent or beyond the basis described below.

If any automated decision-making process is operated using your information, you will be notified separately and given the opportunity for human review where necessary.

vs74 never sells your personal information. However, information may be shared with third parties in the following limited and specific circumstances.

A. Payment Processors

bKash, Nagad, Rocket, Upay, and approved banks receive the minimum information necessary to complete transactions. These partners have their own privacy policies which they manage independently.

B. Technology and Infrastructure Partners

Game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming, Ezugi, and others), hosting services, and cybersecurity providers may access only the data necessary to deliver services and are bound by data confidentiality agreements.

C. Legal Authorities

Relevant information may be disclosed in response to a valid legal order, court order, or request from a regulatory authority. In such cases we will provide only the minimum information required.

D. Business Transfers

If there is any change in the ownership or operation of vs74 (merger, acquisition), user information may be transferred as part of the assets. In that case you will be notified in advance.

Cookies and similar technologies are used on the vs74 website. A cookie is a small text file stored in your browser that improves the functionality of the site and helps personalise your experience.

A. Essential Cookies

These cookies are essential for the basic functionality of the site — maintaining login sessions, storing security tokens, and remembering language preferences. They cannot be disabled, but they do not send any personal information to third parties.

B. Functional Cookies

These cookies are used to remember your preferences (such as theme and game history filters). They make your browsing experience more convenient.

C. Analytics Cookies

Analytics cookies are used to collect information about which pages are visited most and where issues occur, in order to improve the platform. Data is always anonymised.

Cookie Controls

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working correctly. Contact our 24/7 live chat for help managing cookies.

vs74 has implemented industry-standard technical and organisational measures to keep your personal and financial information secure.

In the event of a data breach, vs74 will notify affected users as quickly as possible in accordance with applicable law and will take the necessary steps to mitigate harm. If you notice any suspicious activity on your account, contact [email protected] immediately or use the 24/7 live chat.

vs74 retains your information for a limited period. Once the period expires, information is securely deleted or anonymised.

If you request account closure or deletion of your information, the information required to be retained due to legal obligations will be kept and the rest will be securely destroyed.

vs74 respects your right to data privacy. Your rights are described in detail below.

1. Right of Access

You may ask us at any time what information we hold about you. You will be provided with complete information within 30 business days of receiving your request.

2. Right to Rectification

You may request correction of any inaccuracies in your information. Some information can be changed directly in the profile section of your account; for other cases please contact support.

3. Right to Erasure

You may request deletion of information that falls outside legal obligations. Please note that not all information may be deletable due to ongoing legal or regulatory obligations.

4. Right to Object to Data Processing

You may object to marketing communications or non-essential processing. Such requests will be acted upon as soon as they are received.

5. Right to Data Portability

You may request your data in a structured, commonly used format (such as CSV or JSON).

vs74 strictly provides services only to individuals aged 21 or above. We never knowingly collect or process information from anyone under the age of 21.

Age verification is mandatory at the time of registration. If we become aware that a minor has opened an account, that account will be immediately closed, all data will be deleted, and the relevant authorities will be notified where applicable.

If you suspect someone you know is using our platform while being a minor, please let us know at [email protected] — we will take immediate action.

To learn more about responsible gaming, please read our Responsible Gaming page.

vs74 may update this privacy policy from time to time. Reasons for changes may include:

• Changes to technical services
• New legal or regulatory requirements
• Improvements based on user suggestions or feedback
• Introduction of new services or features

If significant changes are made, you will be notified at your registered email address and the "Last Updated" date at the top of this page will be revised. Continued use of the site after changes are published will be considered as your acceptance of the updated policy.

To view previous versions of the policy, please send a request to [email protected].